Shipping policy
Shipping Policy
At Oxyvion, we aim to deliver your order safely and keep you informed throughout its journey.
Order Processing
Orders are prepared within 1–3 business days after payment is confirmed. We do not process orders on weekends or public holidays.
If a significant processing delay affects your order, we will contact you.
Shipping Destinations & Delivery Times
We currently ship to the following destinations:
| Destination | Estimated delivery after dispatch |
|---|---|
| United States | 7–12 business days |
| Canada | 7–12 business days |
| United Kingdom | 7–12 business days |
| Italy | 7–12 business days |
Delivery estimates exclude the 1–3 business days of preparation. Customs clearance, weather, and carrier disruptions may cause delays.
Shipping Costs
Shipping charges are displayed at checkout before you complete your purchase.
Order Tracking
Once your order ships, you will receive a shipping confirmation email with your tracking number. Tracking information may take time to update after the carrier receives your package.
Shipping Address
Please check your shipping address before placing your order. If you notice an error, contact us immediately at [insert support email].
We will do our best to update your address before dispatch. Changes may not be possible once your order has shipped.
Customs & Import Charges
[Specify whether customs duties and import taxes are included at checkout or payable by the customer upon arrival.]
Delayed, Missing, or Damaged Orders
If your package is overdue, appears lost, or arrives damaged, please contact us with your order number. For damaged items, include photos of the product and packaging where possible.
We will investigate and arrange an appropriate solution.
Contact Us
Oxyvion
Email: support@oxyvion.com
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